FAQs

For more in-depth information on shipping, returns, and damaged items please see my policies page for the latest information.

 

When will my order ship?

🌙 Depending on where it is shipping from there are two options. If they're shipping from my home location (where I make the items) I ship them about between 3-5 business days after receiving the order.

🌙 If it comes from my distributer it can take up to a week to produce and ship the item.

🌙 This does not include shipping times!

 

What shipping methods do you use?

🌙 First Class mail:

For stickers and bookmarks whose total comes under $35 I use first class mail shipping. This is NOT door to door tracking. If you want door to door tracking you must let me know!

What does this mean? It means it ships with a STAMP, and therefore has NO tracking.

🌙 USPS Ground advantage:

For all sticker/bookmark orders over $35.00, I ship using USPS ground advantage.

My distributer sets their own rates for USPS ground advantage, and you have choices of economy shipping or not.

Keychains, pins etc also all ship USPS ground advantage.

For more shipping information see the policies page

What if I receive a damaged or incorrect product?

If a product is damaged I am happy to replace it, but you must let me know within 7 days of the delivery date as well as provide pictures of the damage.

If there is something incorrect about the order, let me know and I will fix it! 

What is your return policy?

I do not allow returns on any items. For more information or help on returns, please see this page

Do you take custom orders?

I do custom orders, if you would like a custom order please reach out via my Custom Orders page